Follow your order
Shipments on the peninsula usually take between 48/72h work (except for some jewels that take 15 days to be manufactured and specified in each product) and has a cost of € 3.90 in orders below € 69 and for superiors it is free. These rates are subject to promotions and can be modifiable.
Shipments to Spain, Portugal and Andorra are made through MRW. You can follow your order by clicking here: MRW.
International shipments are managed through UPS ..
UPS shipments are made within community Europe (Switzerland, Iceland, Norway, Turkey, Liechtenstein) would not take approximately between 3 and 4 working days (except for some jewels that take 15 days to be manufactured and specified in each product ) and has a cost of € 9.50 on orders below € 130 and for superiors it is free. You can follow your order by clicking here: UPS.
Shipments to the Canary Islands, Ceuta and Melilla are made through certified mails and usually take a maximum of a week. It has a cost of € 5.90 on orders below € 69 and higher is free. You can track your order here: MAIL.
Shipping to countries that do not belong to the European Union can be eligible for customs taxes and additional rates. In all cases, these expenses will be in charge of the buyer and will be settled in the corresponding customs. Tell me that you love me SLU undertakes to take care of all the necessary procedures for the package to pass through customs.
Shipping to stores tell me that you love me are free.
· Madrid (Fuencarral). C/Fuencarral, 64
· Madrid (Count of Peñalver). C/ Count of Peñalver, 20
· Madrid (Claudio Coello).C/ Claudio Coello, 62
· Madrid (Arturo Soria Plaza). C/ Arturo Soria, 126
· Bilbao. C/ Ercilla, 26
· Barcelona. Rambla de Catalunya, 131
· Valencia. C/ SORNÍ, 12
· Malaga. C/ SPECY, 10
· Saint Sebastian. C/ San Marcial, 32
Picking of orders in stores tell me that you love me: It will be mandatory to present the request of the order, DNI of the person who has placed the order and sign a collection of the product in store. In the event that the person cannot go to collect his order, he must authorize another person with a document and photocopy of the DNI of the person who has placed the order and sign a document of collection of the product in store.