All our jewels are made of 925 thousandth silver or brass plated with three microns of 750 thousandths (18KT) first grade gold or silver plated with three microns of 750 thousandths (18KT) first grade gold. Some of our products, such as alliances or engagement rings, are made of 750 thousandth (18KT) first-law gold.
- - Silver care: Avoid rubbing the jewelry with other pieces (especially if they are engraved). Although silver is a noble metal, keep it away from cosmetics or chemicals. Always keep that you do not use your jewel in its box or in a dry and closed place. To clean the pieces it is advisable that you use a soft cloth with warm water.
- - Gold plating care: Our bathroom is of high quality and with a large amount of gold so it is very resistant, but it will always be better to take off the jewel if you bathe in the sea or pools, take a shower or exercise. You should always avoid contacting the piece with cosmetic or chemical products.
In the duration and condition of your jewel, the PH of our skin influences a lot which, in some cases, can make the jewel darken more quickly.
Shipments in the peninsula usually take between 48/72 working hours (with the exception of some jewels that take 15 days to be manufactured and is specified in each product) and has a cost of € 4.95 in orders below € 60 and for higher ones it is free. These rates are subject to promotions and can be modified. Shipments to Spain, Portugal and Andorra are made through MRW.
You can follow your order by clicking here: MRW.
International shipments are handled through UPS and Packlink. Shipments with UPS are made within Community Europe (Switzerland, Iceland, Norway, Turkey, Liechtenstein would not be included) take approximately between 3 and 4 working days (with the exception of some jewels that take 15 days to manufacture and is specified in each product ) and has a cost of € 9.50 for orders below € 130 and for higher orders it is free.
Tracking by UPS will be done via email and entering the tracking code here UPS.
For PACKLINK the time and the amount of the shipment will be determined by each client among all the options that appear in the final purchase process once the country of delivery of the order has been indicated.
For Packlink it will be done by mail and entering the tracking code here PACKLINK.
Shipments to the Canary Islands, Ceuta and Melilla are made through certified Post Office and usually take a maximum of one week. It has a cost of € 6 in orders of less than € 60 and above it is free.
You can track your order here: POST.
Shipments to non-European Union countries may be eligible for additional customs taxes and fees. In all cases, these expenses will be borne by the buyer and will be settled at the corresponding customs office. DIME QUE ME QUIERES SLU undertakes to take care of all the necessary procedures for the package to pass through customs.
Picking up orders in stores Tell me you love me: It will be mandatory to present the order reference, ID of the person who has placed the order and sign a collection of the product in the store. In the event that the person cannot go to pick up their order, they must authorize another person with a document and a photocopy of the ID of the person who has placed the order and sign a document of collection of the product in the store.